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Mental health care CCTV

Mental health care CCTV

How do you use mental health care CCTV (GGZ) to protect clients and staff without losing sight of their privacy?

We advise on, implement and maintain CCTV systems for mental health care facilities, including secure care. With features such as fall detection and privacy blurring, we strike a balance between safety and privacy.

Security specialist since 1995

Mental health care CCTV

31years of experience

  • 1995Active since
  • PrivacyCarefully balanced
  • Milestone XProtectVMS specialists
  • Leading brandsProven quality

Trusted across the Benelux

These organisations trust our solutions

CCTV systems for mental health care facilities

RRB Security specialises in CCTV solutions. For mental health care facilities, we work with specialised video management software for both regular and secure care.

We are happy to discuss our references with you in person. We offer a broad portfolio of solutions for the care sector.

  • Smart detection of unwanted behaviour
  • Automatic fall detection
  • Privacy blurring of people
  • Tracking clients who wander
  • Two-way audio communication
Mental health care CCTV: illustration of a hospital building with patient rooms, an ambulance and a helicopter

Milestone XProtect

RRB Security specialises in Milestone XProtect. The video management platform is ideally suited to organisations with advanced security requirements and manages multiple sites centrally.

Genetec Omnicast

RRB Security is Genetec Certified. Genetec Omnicast is the video surveillance part of the Genetec Security Center platform, which brings together CCTV, access control and number plate recognition. It is suitable for large organisations with many sites and integrations, and data and connections are encrypted.

Experience in mental health care

For GGZ De Hoop, we renewed the CCTV system with Milestone XProtect. The various sites are linked centrally.

Mental health care CCTV: video management software with camera footage of nine patient rooms

Safety of clients and staff

Placing cameras at strategic points, such as communal areas, entrances and corridors, demonstrably improves the safety of clients and staff. Incidents are detected faster, and staff can respond more effectively to emergencies.

Preventive effect of security cameras

Security cameras have a proven preventive effect. The presence of visible cameras reduces aggressive behaviour, theft and other unwanted activities in mental health care facilities.

More than just recording

Smart applications of camera security

Put camera footage straight to work in your daily processes and security organisation.

Mental health care CCTV: video management software with camera footage of nine patient rooms

Tailor-made CCTV for healthcare

One point of contact for all your security and accessories, arranged smartly and quickly

We are happy to discuss our references with you in person. Do you have questions or would you like to make an appointment with our adviser? Fill in our contact form, with no obligation.

  • Free on-site quote
  • Service-minded
  • Specialised in CCTV for mental health care facilities

Where may security cameras be used in mental health care?

Using CCTV in mental health care facilities requires care. CCTV cannot simply be used anywhere; it is mainly permitted in public and semi-public areas, such as entrances, corridors, waiting rooms and communal areas. Cameras may only be placed in private areas such as bedrooms or sanitary facilities in highly exceptional cases, with explicit consent and under supervision.

How is camera footage used?

Camera footage is used solely for security purposes and to support supervision. Footage is viewed in the event of incidents, to support care and assistance, or in legal proceedings. Access to camera footage is strictly limited to authorised staff.

When is camera footage kept?

By law, camera footage must be stored for as short a time as possible, often four weeks at most. Only if footage is essential for an investigation or court case may it be kept longer.

Privacy and wellbeing: a careful balance

The balance between safety and privacy is essential in mental health care facilities. Clients have a right to privacy and must be able to feel comfortable. Clear communication about the purpose and location of CCTV is therefore necessary.

Data protection impact assessment (DPIA)

Before security cameras are installed, we carry out a thorough data protection impact assessment (DPIA). This assessment ensures that CCTV complies with privacy legislation and ethical standards in mental health care. Risks are made clear and appropriate measures are taken to safeguard privacy.

Mental health care CCTV: bullet camera on a blue-grey facade

Frequently asked questions about CCTV in secure healthcare

Is CCTV permitted in mental health care facilities?

• Answer: Yes, CCTV is permitted provided that privacy rules and the GDPR (AVG in Dutch) are carefully taken into account.

Where may cameras not be placed in mental health care?

• Answer: Cameras may not be placed in private areas such as bedrooms or sanitary facilities, unless there is a very urgent reason and explicit consent.

Who may view camera footage?

• Answer: Only authorised staff, such as security officers and specific healthcare staff, may view camera footage. This only happens in the event of incidents or a specific need.

How long is footage kept?

• Answer: Camera footage may usually be kept for four weeks at most, unless it is needed for a legal investigation or as evidence.

What is a data protection impact assessment (DPIA)?

• Answer: A DPIA is an extensive analysis of privacy risks and legal compliance carried out before CCTV is installed.

Frequently asked questions

Frequently asked questions

Can't find your question? Our specialists are happy to help with advice that fits your situation.

Why RRB Security for CCTV in mental health care?

RRB Security specialises in CCTV for mental health care facilities, for both open and secure care.

What experience do you have with mental health care facilities?

For GGZ De Hoop, we renewed the CCTV system with Milestone XProtect. The various sites are linked centrally.

Where can I find more frequently asked questions?

View more frequently asked questions about how we work, quotes and costs.